Privacy Policy

We may collect the following information then you contact us or schedule services:

• Name

• Phone number

• Email address

• Mailing address (if applicable)

• Pet information

• Medical history relevant to your pet's care

• Payment information (processed securely through third-party providers)

We use your information to:

• Schedule appointments

• Communicate regarding your pet's care

• Respond to questions

• Send appointment confirmation and reminders

• Send travel certificate updates or other service-related communications

• Maintain your pet's medical records

• Comply with applicable legal and veterinary record keeping requirements 

If you provide your mobile phone number, you agree to receive text messages from Miami Pet Wellness regarding:

• Appointment scheduling 

• Appointment reminders

• Changes to appointments

• Questions regarding your pet's care 

• Follow-up communication

• Travel certificate updates​

Message frequency varies depending on your care needs. Message and data rates may apply. 

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.  

Miami Pet Wellness uses text messaging solely to communicate regarding veterinary services and client care. We do not send recurring promotional or marketing text messages without your express consent. We do not sell, rent or share your personal information with third parties for marketing purposes.